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How much will my consultation cost?
Doctorz on Bennetts is a privately billing practice with payment required at the time of consultation. The fees vary depending on the length and complexity of your consultation and any procedures performed. A major component of your fee will be refunded from Medicare. Please ask our reception staff about any queries you may have in relation to our fees.
For ease of claiming - we can lodge your Medicare claim electronically from this practice.
You can choose to have your Medicare refund paid directly into your nominated bank account by electronic funds transfer (EFT). All you need to do is to have a EFTPOS card linked to a Cash or Cheque account and the rebate will be immediately transferred into your account using our TYRO machine.
How do I make an appointment?
To book an appointment, please contact our reception staff on (07) 3398 2222. You can also email your appointment request, please click here.
Can I speak with my Doctor?
The Doctors will take phone calls relating to you or your family's health. If they are seeing patients when you call they may need to call you back or we may ask you to call again.
Can I get a prescription or referral over the phone?
If you have not seen a GP in our practice in the last three months an appointment is required for a prescription or referral.
How can I obtain emergency help after-hours?
This practice provides after hours care for patients through Family Care Medical Services, an accredited service who acts on behalf of Doctorz on Bennetts. Please phone 137425.
For emergency medical attention outside business hours please call 000.
Do you cater for people with disabilities?
Doctorz on Bennett's surgery has disabled car parking and wheelchair access to the building. This is via a ramp near the front entrance. Patient services are provided at ground floor level. A disabled patients' WC is provided. If access proves difficult to any of our disabled patients we would be happy to consider any suggestions for improvement.
How do I obtain Test Results?
Most results are available within two working days of the test being performed. The Doctor reviews all test results. You should make an appointment with the Doctor to come back and discuss your test results. All x-ray results require an appointment.
Will I be reminded that I have and appointment?
We have a computerised recall system in place to help remind you of upcoming appointments. This is where you may be sent a SMS or receive a phone call confirming your appointment time and details.
Please advise reception staff if you would like SMS reminders.
How do I have my medical records transferred from my previous doctor?
If you are a new patient to our practice and you would like to have your previous medical records or summary forwarded on to Doctorz on Bennetts please ask when you are next visiting. You and your new GP will be required to sign a form requesting this information. This form will be sent to your previous Doctor's practice who will then advise us if a fee applies.
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